Privacy Policy
Effective Date: January 1st, 2026
The Catalyst Spine Co. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.
Information We Collect
When you visit our website, contact us, schedule an appointment, or complete a form, we may collect:
Name
Email address
Phone number
Information you voluntarily provide regarding your health concerns or reason for seeking care
Website usage information through cookies and analytics tools
How We Use Your Information
We may use your information to:
Schedule and manage appointments
Respond to inquiries
Provide chiropractic services
Send appointment reminders
Communicate regarding your care
Improve our website and services
Send marketing communications when permitted by law
Text Messaging & SMS Communications
By providing your mobile phone number, you consent to receive text messages from The Catalyst Spine Co. regarding:
Appointment confirmations
Appointment reminders
Office updates
Customer service communications
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any text message. Reply HELP for assistance or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
HIPAA Notice
Information submitted through website forms may not be fully secure for transmitting protected health information (PHI). Please avoid sending highly sensitive medical information through website contact forms.
Any health information collected during the course of treatment is handled in accordance with applicable privacy laws and healthcare regulations.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
We may utilize services such as:
Google Analytics
Meta Pixel (Facebook)
Other website performance and marketing tools
These services may collect anonymous information regarding your interaction with our website.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our business, including scheduling, payment processing, electronic health records, website hosting, and communication services.
These providers are required to maintain appropriate confidentiality and security measures.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of electronic transmission or storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended to collect information from children under the age of 13 without parental consent.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
The Catalyst Spine Co.
439 Congaree Road Greenville SC 29607
Phone: (864) 385-1037
Email: thecatalystspineco@outlook.com